Revealed! The secrets to
making your clothes look
better and last longer.

OUR MOST COMMON ANSWER IS “YES.”

The question? “Is my (winter coat, linen dress, bow-tie) the same price as my pants?”
You pay one low price to dry clean any garment, any day. Here are a few of the other questions we answer a lot:

When are you open?

We are open 7:00 AM to 7:00 PM Monday thru Saturday

Why do I have to pay in advance?

This is a key part of how we keep our prices low for you. We’ve found that when our customers pay in advance, they pick up their clothing more quickly. Not to get into the boring economics, but this helps us keep costs down and we pass those savings directly to you.

What forms of payment do you accept?

We accept cash and card payments. Check with your location for a list of specific cards accepted.

If I can’t make it by 9am, can I still get my clothes back today?

No sorry you can’t however we have express service where you have to pay a little extra but you still will get it the same day please call the local store.

If I drop my order off after 9am, will it be ready earlier than 5pm the next day?

It may be, but we can only promise to have the order ready at 5pm the day it is due. If you give us your email, we’ll let you know when your clothes are ready to pick up.

I bring a lot of clothes to Location. Can I get a discount?

We offer the same discount to all our customers however time to time we send coupons through direct mail and also if you like us on our Facebook page we always send more coupons

Can someone else pick up my clothes for me?

Yes. When you set up your BPC account you can designate two other people who are authorized to pick up your dry cleaning.

What is a BPC Key Tag?

It is a free key tag that links you to your account. With the BPC Key Tag, you don’t have to worry about remembering any identifying numbers. You may also pick up your order without the claim ticket if you have your BPC Key Tag.

Why did you reject my garment?

In rare situations, we might decline a garment if it’s damaged or can’t be safely cleaned.

What do I do if I think I’m missing a garment?

You should contact the store immediately.

How long do you keep orders?

We’ll hold on to your clothing for 30 days. To keep our prices low, we don’t have lots of storage space. Come back for your stuff. Please.

What do you do with old orders?

Unclaimed garments are donated to Goodwill, Salvation Army, local churches and other charitable institutions.

Can I pick up my clothes after the store has closed if an employee is there?

We are sorry but for the safety of our staff and our customers, we must keep the doors locked once we close for the evening.

What should I do with all the wire hangers from BPC in my closet?

Bring them back. All our stores operate a hanger recycling program.

Eco Fact: 3.5 billion hangers end up in landfills every year. We can’t stop using hangers, but please bring them back to us instead of throwing them away.

Eco Fact: Americans throw away more than 100 billion plastic bags each year. Our stores use one environmentally-friendly, biodegradable plastic bag for every 5 shirts.